Terms of Service

Last Updated: April 06, 2025

1. Introduction

Welcome to MILOQU. These Terms of Service ("Terms") govern your use of our website and subscription services for design, development, and marketing ("Services"). By accessing our website or subscribing to our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you may not use our Services.

2. Definitions

  • "MILOQU", "we", "us", or "our" refers to MILOQU, the provider of the Services.
  • "You" or "your" refers to the individual or entity using our Services.
  • "Services" refers to our design, development, and marketing services offered through our subscription model.
  • "Subscription" refers to the recurring payment arrangement for accessing our Services.
  • "Content" refers to any materials, designs, code, or deliverables created as part of our Services.

3. Service Description

MILOQU offers subscription-based design, development, and marketing services that may include:

  • Web design and development
  • Mobile application design and development
  • User interface (UI) and user experience (UX) design
  • Brand identity design
  • Digital marketing services
  • Content creation and management
  • Search engine optimization (SEO)
  • Social media marketing
  • Analytics and reporting
  • See all services

The specific services available to you depend on your subscription plan. We reserve the right to modify, update, or discontinue any aspect of our Services at any time.

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different service levels, deliverables, and pricing. The details of each plan are available on our website. By subscribing, you agree to pay the fees associated with your selected plan.

4.2 Payment Terms

Subscription fees are billed in advance on a recurring basis (monthly, quarterly, or annually) depending on your selected plan. All payments are non-refundable unless otherwise specified. You authorize us to charge your payment method for all fees related to your subscription.

4.3 Free Trials

We may offer free trials of our subscription services. Upon expiration of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

4.4 Changes to Pricing

We reserve the right to change our subscription fees at any time. Any price changes will be communicated to you in advance and will apply to subsequent billing cycles.

4.5 Taxes

Subscription fees do not include taxes. You are responsible for paying all applicable taxes related to your use of our Services.

5. User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate and complete information when registering for our Services
  • Maintain the security and confidentiality of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Cooperate with our team by providing necessary materials, feedback, and approvals in a timely manner
  • Use our Services in compliance with all applicable laws and regulations
  • Not use our Services for any illegal, harmful, or offensive purposes
  • Not infringe on the intellectual property rights of others when using our Services

6. Intellectual Property

6.1 Ownership of Deliverables

Upon full payment of all applicable subscription fees, you will own the deliverables created specifically for you as part of our Services, excluding any pre-existing materials, third-party content, or tools we use to create the deliverables.

6.2 Pre-existing Materials

We retain ownership of all pre-existing materials, templates, frameworks, tools, and methodologies used to create the deliverables. We grant you a non-exclusive, perpetual license to use these materials as incorporated into your deliverables.

6.3 Our Intellectual Property

Our website, brand, logo, and services methodology are protected by intellectual property rights owned by MILOQU. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

6.4 Portfolio Rights

You grant us permission to use and display the deliverables we create for you in our portfolio, case studies, and promotional materials unless otherwise agreed in writing.

7. Term and Termination

7.1 Term

These Terms remain in effect as long as you use our Services or maintain an active subscription.

7.2 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting our customer support. Upon cancellation, you will continue to have access to the Services until the end of your current billing period.

7.3 Termination by Us

We reserve the right to suspend or terminate your access to our Services if:

  • You breach these Terms
  • You fail to pay subscription fees
  • We suspect fraudulent or abusive activity
  • We decide to discontinue the Services

7.4 Effect of Termination

Upon termination:

  • You will lose access to our Services
  • Any outstanding fees will become immediately due
  • Sections of these Terms that by their nature should survive termination will remain in effect

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MILOQU, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

MILOQU DOES NOT WARRANT THAT:

  • THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED
  • THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS

10. Indemnification

You agree to defend, indemnify, and hold harmless MILOQU and its licensees, affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) resulting from your violation of these Terms or your use of the Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the courts of Indonesia.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any changes indicates your acceptance of the modified Terms.

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and MILOQU regarding the Services and supersede all prior agreements and understandings.

13.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

13.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

13.4 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14. Contact Information

If you have any questions about these Terms or our Services, please contact us at:

hi@miloqu.com

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